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More flexibility, easier implementation: improvements to Single Sign-On

Organisations with an FT Group Subscription are able to roll out Single Sign-On (SSO) in order to provide seamless access to and apps without the need for additional passwords.

Previously, SSO has only been available to organisations with Enterprise (organisation-wide) subscriptions, but thanks to recent development work, group subscriptions of any size can now benefit from the added convenience and security of logging in through SSO. As part of this update, we’ve also made the process of setting up SSO far more convenient for licence admins.

Recent improvements to Single Sign-On

The requirement to remember various logins for different websites and digital subscriptions can be an overwhelming and often frustrating experience.

With this in mind, several years ago the FT went about building an SSO solution for corporate, education and government customers, that would enable subscribers to access and FT apps through a centralised system using their work or university network credentials.

While this first version of FT SSO solved issues with login friction for Enterprise customers (those where the entire organisation or university were licensed to access, group subscriptions that covered specific people or teams were unable to provide access to their subscribers in this way.

We also heard from FT licence administrators, who manage access to their organisation’s subscription, that they would value any attempt to streamline the setup process for SSO, and reduce their dependence on help from internal IT and tech functions.

The latest iteration of FT SSO addresses these previous limitations and has been improved in the following ways:

  • Licence admins have access to a new SSO setup wizard in FT Enterprise Tools. This makes setting up SSO for your subscription an easy, guided 4-step process.
  • The SSO wizard provides a simple way of adding an internal IT contact to help in the process, without needing to make them an FT admin or subscriber.
  • Easily add test users to check everything is working well before SSO is switched on for your subscription.
  • SSO can now be implemented for any size subscription, and restricted to just the individuals who are part of your licence.

How do I get started?

We can integrate with Okta, OneLogin, ADFS, or any other provider that uses SAML, to allow readers to log in to through SSO.

Setting up SSO now follows a simple 4-stage process that enables it to be implemented by the licence admin(s) for an FT subscription with minimal technical input. The new FT SSO wizard guides you through each step:

1. Submit your organisation’s identity management details for SSO. You can provide details of a technical contact internally to complete this information. SSO SSO SSO SSO SSO
2. We prepare unique details for you to configure with your identity provider. SSO SSO SSO SSO SSO
3. Once configured you can then add test users to check everything is working across different devices and platforms. SSO SSO SSO SSO SSO
4. After testing is complete, SSO can then be deployed. You have the option to roll out SSO for any user within your email domain(s), or restrict it to just those on your FT subscription. SSO SSO SSO SSO SSO

Single Sign-On FAQs and further guidance

Visit the online support portal for answers to common SSO questions we hear from customers, including;

For additional support and more information, get in touch with your FT Customer Success Manager or email They can answer any questions through each stage of the process, and help you to develop a “go live” plan to communicate the service update to your end users.

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